FAQ's
How long does it take to receive the product after placing an order?
The time you receive the goods after placing the order:
That is, your possible receipt time is 4-9 business days, depending on your shipping address.
- Order processing: 1-3 business days.
- Shipping time: 3-6 business days.
That is, your possible receipt time is 4-9 business days, depending on your shipping address.
Are returns supported?
Sure. Here is our return process:
Return Process:
- To initiate a return, please contact our customer service team at info@magicperipheral.com with your order number and the reason for the return.
- We will provide you with a return authorization number and instructions on how to send your item back to us.
- Please include the return authorization number inside your return package.
How should I get support?
To get help, you can leave us a message during our business hours via the online chat tool in the lower right corner, or submit a form via the Contact Us page to get help.
We usually process work orders within 24 hours.
We usually process work orders within 24 hours.
Do you have discounts or deals?
You can find our discounted products in the menu bar SALE, or subscribe to our email list in the footer to get the latest events and discounts.
Supported Payment Methods？
Currently, we only support PayPal for order payments. You can use your PayPal account or use your credit card to pay through the PayPal gateway.
User information security and details？
Magicperipheral always values the information and security of its users. We support visitor purchases.
In the meantime, you can refer to our policy on information security in the footer. For assistance, please contact us.
In the meantime, you can refer to our policy on information security in the footer. For assistance, please contact us.